How to report a possible side effect?
To help us process your information quickly and effectively, please remember to report as much relevant information as possible. At a minimum you will need to provide the following:
- The initials of the person who experienced the possible side effect and/or other identifiers, such as gender, date of birth
- The contact information of the reporter, namely the person who is reporting the issue
- A description of the possible side effect itself, such as the signs and symptoms experienced, date the possible side effect started and the result of the possible side effect.
- The name of the GSK product involved.
Our Privacy Notice outlines how GSK handles the processing of personal information when dealing with your enquiry, complaint or adverse event report.
For contact details and to report a possible side effect, please select your home country from the list below.
Select a region & country

Algeria
Pharmaceuticals and Vaccines telephone number:
Consumer Healthcare telephone number:
Email address:

Burundi
Pharmaceuticals and Vaccines telephone number:
Consumer Healthcare telephone number:
Email address:


Egypt & Sudan
Pharmaceuticals and Vaccines telephone number:
Consumer Healthcare telephone number:
Email address:

Austria
Pharmaceuticals and Vaccines telephone number:
Consumer Healthcare telephone number:
Email address:

France
Pharmaceuticals and Vaccines telephone number:
Consumer Healthcare telephone number:
Email address: